Roaming: Things to Know before you travel with your Mobile Device (South Africa)

Mobile Device Roaming and Data Awareness

• Data Usage when Roaming can result in huge surprise billing accounts. (up to R20 000)

• Smartphone software and applications may sometimes do automatic updates without the user’s knowledge.

• A 4 Megabyte Email may result in an easy R 100 billing – one email.

• Different data charges apply do different networks and geographical areas. (Some foreign networks may charge up to R 117 per/mg.)

• Smartphone and Tablets (Apple & Samsung) does have a “Data Roaming” and “Cellular Data” setting that can be switched off – Remember that this could be a risk as the devise might default its setting after a restart.

• The following solutions

o Set your “Data Roaming” and “Cellular Data” settings to only call and receive phone calls and sms’s
o Remove Sim card form device and only use wifi.
o Buy preloaded simcard from you Travel Agent for use upon arrival (certain countries only)
o Buy a local simcard with preloaded pay-as-you-go scheme in arrival country in the airport or local supermarkets. (Always check the correct size that the devise requires i.e. Micro Simcard etc.)
o Sms Roaming would be an alternative which means you can only send and receive Sms’s.
• Always contact your service provider before you leave the country:

o Vodacom – 082 111 (individual); 082 1940 (corporate)
o Mtn
o Cell C
o 8ta
o Nashua Mobile
o Autopage Cellular
o Supercall Cellular
– 083
– 084 140 173
– 081 180
– 0861 412 412
– 0860 232 424
– 011 280 7000
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